We want you to be completely satisfied with your purchase! If you need to make a return for store credit or exchange, please do so within seven days of receiving your order. To qualify for a return or exchange, products must be in their original condition, meaning they should not be damaged, tampered with, or used. We do not issue refunds we only issue store credit. For exchanges, please include your order number and the product you wish to exchange if for.

Please note that customers are responsible for the cost of shipping items back to us.

**Special Notice:** For our new Hairline Toppers, Wigs, and Full Toppers, due to an increase in orders, please expect a fulfillment time of 4 to 6 weeks. We are excited for you to enjoy them just as much as we do! Thank you so much for supporting my small business. 💙 All other products ship within 5 business days.