Shipping/Returns

  1. Your satisfaction is our priority! If you wish to return (for store credit) or exchange an item, please do so within seven days of receiving your order. We do not issue refunds. To be eligible, products must be in their original condition, meaning they should not be damaged, used, or tampered with.

    Please note that the return shipping costs are the responsibility of the customer.

    To make a return for store credit please include your order number and the product you wish to return. You can ship your item back to the following address
    **Jewell Clip**  
    995 N Pontiac Trail P.O box 13 walled Lake, MI 48390

     If you need assistance with your return, please don’t hesitate to call us at 888-629-4755.

     Thank you! once we receive your order, we will issue you a store credit. 

     **Important Update:** For our new Hairline Toppers, Wigs, and Full Toppers, please allow 4 to 6 weeks for fulfillment due to a high volume of orders. We can't wait for you to enjoy these amazing products! 

     

     Ponytails, Volume powder, storage bag with hair hanger, accessoriesand the Jewell Brush are all final sale. All sale items are final sale.